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My teeth on top aren’t that crooked. Can I just get braces on the bottom to save money?

This question can only be answered by visiting an AAO orthodontist for an exam and consultation.

Does the treatment model comply with the dental laws in your state?

  • To check your state’s dental laws, click here.
  • Information for your state dental board can be found here.

If you are injured or have a dispute involving your orthodontic treatment, what rights do you have against the person or company involved with your orthodontic treatment?

Are you asked to sign any forms that seek to release them from liability?

If you are injured or have another dispute involving your orthodontic treatment, how is it handled (litigation, arbitration, etc.)?

State dental boards have individual complaint processes for patients who have had issues with orthodontic treatment. You can find your state dental board info here.

Who is responsible for detecting any issues that may occur during your orthodontic treatment?

  • Is it you?
  • If it is a doctor not associated with your treatment, who pays for those check-ups?

Who can you speak with at the online orthodontic company about your orthodontic treatment?

What is his or her education, background, qualifications and/or experience with orthodontics?

How do you know if your teeth and gums are healthy enough for orthodontic treatment?

  • Who is making that decision and how is it being determined?
  • If the decision maker is a dentist or orthodontist not associated with your treatment, who pays for that assessment?

Is only one treatment type offered (such as invisible aligners or a certain appliance)?

YES – how do you know that is the best treatment option for you, given your unique situation and oral condition, compared to other treatment models (such as braces)?

NO – how is the decision being made for the best treatment model for you, and who is making that decision?

Do you know your orthodontist or dentist? Like any treatment, it helps to know who is caring for you. For example, is their name listed on the company’s website or elsewhere?

YES

  • What are his or her education and credentials?
  • In what state is he or she licensed?
  • In what state does he or she practice?
  • Can you read any reviews or comments from former patients? What do other patients being treated by him or her have to say?

NO – are you comfortable not being able to research your dentist’s or orthodontist’s background, credentials, patient reviews, etc., before you begin treatment?

As part of your treatment fee, do you receive any in-person visits to a dentist’s or orthodontist’s office?

YES

  • How many?
  • What occurs during these in-person visits?
  • Is there a licensed dentist or orthodontist in the office to supervise the visits?

NO – are you comfortable with orthodontic treatment that does not involve any in-person visits with a dentist or orthodontist?